The sheets did not otherwise appear dirty so I tried to give it the benefit of the doubt and assume the housekeeper's hair must have dropped on it. However, when we pulled back the covers there were black hairs in the bed. The room itself was exactly as it appeared on the website. We booked a corner suite for a celebratory stay in Calgary. All in all a very good hotel, very nice staff and excellent facilities.

The bed was extremely comfortable as well. The same rule should apply to everyone not just some. Not impressed with this and neither were many others lining up. There was a sign saying no reservations on a Thursday and that should include all of us because we think the line up is not very long and will not take long to get through without realizing that many people are being let in that are not lining up which then forces us to wait even longer. The line up to get in was an hour though and it was annoying when for some reason some people went in via another entrance and were seated almost immediately without lining up like the rest of us. It was the all-you-can eat seafood buffet that evening and it was excellent. The buffet restaurant within the attached casino was excellent. A person could order off the menu but there was no need to do that.

Some nice pastries or danishes would have been welcomed but it was a good breakfast and there was a chef standing cooking made to order omelettes which was a very nice touch. We liked that the breakfast is in an actual restaurant so you get linen napkins and a pot of excellent coffee waiting for you when you sit down. The room was large and very clean as was the bathroom. The hotel was very clean, smelled lovely when you walked into the lobby. First time we stayed here and if we have any other trips to Calgary we will for sure stay here again and this will be our first choice.

Anyone who reads my reviews will know I speak the absolute truth and the way I find any given hotel.

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